Church Leaders: Understanding Human Factors Skills

Background To Human Factors: On March 27, 1977, two Boeing 747 passenger jets, KLM Flight 4805 and Pan Am Flight 1736, collided on the runway at Los Rodeos Airport (Tenerife, Canary Islands). 

The flight claimed the lives of 583 people. It became the deadliest accident in aviation history till today. One school of thought produced a report which blamed the KLM pilot in command, Captain Jacob van Zanten. He is blamed for failing to apply proper Human Factors Skills at a crucial team. Some of the mistakes noticed were as follows:

1. Failure to communicate properly with the air traffic control.
2. Failure to communicate well with his subordinates in the cockpit.
3. Making rushed decisions without looking at the consequences involved.
4. Taxing on the runway without clearance from the air traffic control.
5. Failure by the subordinates to correct their commander despite glaring errors for fear of being reprimanded
Church Leaders: Understand Human Factors Skills

What do we learn from this as Church Leaders? 
1. Teamwork is very important. Even Jesus Christ, being the Messiah; still needed the disciples to assist him.
2. Be a leader not a boss. When you give room to your subordinates, as a church leader you will get the best out of them.
3. Don't desire to be feared but rather earn respect. It is easy for your subordinates to give you corrective advice when they love and respect you. But when you instil fear, chances are very high that they will leave you to "crash" that church. And the church might never recover from such disasters.
4. It is always wise to get a second opinion. Even God himself, though immortal, would sometimes converse with Abraham. He could still have done things his own way but opted to find an opinion from a mortal being.

Church leaders are not angels. They are still prone to make mistakes. The best way to function is to be a team player. 

Be a great team player and see how your subordinates will stand with you. 

Tapiwa Zuze - Administrator Extraordinary™

Contact Form


Email *

Message *